What chemicals are added to the water?
All chemicals used at the water treatment facility are approved for use in drinking water. At the treatment plant, suspended and dissolved material is removed by coagulation, flocculation, and settling using polyaluminum chloride.

After filtering, the water is treated with sodium hydroxide to adjust the pH. Polyphosphate is added to sequester metals and help reduce corrosion of household plumbing. Sodium hypochlorite is added to destroy pathogens, and fluorosilicic acid is added for dental hygiene.

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1. Who do I call for a water billing problem?
2. Why is my water bill going up?
3. How can I determine if I have a water leak?
4. How can I determine if my water meter is accurate?
5. Why is my water dirty sometimes?
6. Why is my water sometimes cloudy white?
7. Is my water safe to drink?
8. Is there bacteria in the water?
9. Should I have my water tested?
10. Is lead a problem in my water?
11. How much sodium is in my water?
12. Is my water hard or soft?
13. What chemicals are added to the water?
14. Why is fluoride added to the water?
15. What can I do to conserve water?