The Department of Wastewater is responsible for the sewer collection system and wastewater treatment facility for the city. This includes but is not limited to the construction, repair, operation, maintenance, and management of public sewer mains, treatment facility, sludge landfill, and lift stations throughout the city.
Potential Sewer Blockages
If you suspect that you have a potential sewer blockage at your property please notify the Wastewater Department at 774-203-1854 first so we can dispatch a service crew to your address and determine if the blockage is in the sewer main in the street or in your service lateral that connects to your home.
Do not attempt to remove any clean out caps in your basement or outside before a determination can be made of where the blockage is. Failure to do this could result in sewerage backing up on your property or into your home.